diluxarinthove Logo
Home Contact Us About Us Learning Program Careers

Cookie Policy

Understanding Our Data Collection and Tracking Technologies

Last Updated: February 15, 2025

What This Policy Covers

This policy explains how diluxarinthove uses cookies and similar tracking technologies on diluxarinthove.com to enhance your experience, analyze usage patterns, and provide personalized content. We're committed to transparency about our data collection practices and want you to understand exactly what information we gather and how we use it.

Understanding Cookies and Tracking Technologies

Cookies are small text files that websites place on your device to remember information about your visit. Think of them as digital sticky notes that help websites recognize you when you return. At diluxarinthove, we use various types of cookies and similar technologies to make your experience smoother and more personalized.

Beyond traditional cookies, we also employ web beacons, pixel tags, and local storage technologies. These work together to create a comprehensive picture of how our platform is used, helping us identify areas for improvement and personalize your retirement planning journey.

Types of Tracking Technologies We Use

Essential Cookies

These cookies are absolutely necessary for our website to function properly. They enable core functionality like security, network management, and accessibility. You cannot opt out of these cookies without significantly impacting your ability to use our platform.

Functional Cookies

These enhance your experience by remembering your preferences, language settings, and previous interactions. They help us provide a more personalized experience without collecting personally identifiable information.

Analytical Cookies

We use these to understand how visitors interact with our website. They help us measure performance, identify popular content, and spot areas where users might encounter difficulties in their retirement planning journey.

Marketing Cookies

These cookies track your browsing habits to deliver more relevant advertising and content. They help us show you retirement planning resources that align with your interests and needs.

How We Use Your Information

The data we collect through cookies serves several important purposes in improving your experience with diluxarinthove's retirement planning platform. We analyze user behavior to identify which educational resources are most valuable, track completion rates for our learning modules, and understand common challenges faced by users planning for retirement.

Specific Examples of Cookie Usage

  • Remembering your progress through retirement planning assessments
  • Personalizing content recommendations based on your interests
  • Tracking which educational resources you've accessed
  • Optimizing page load times for better user experience
  • Measuring the effectiveness of our retirement planning tools
  • Providing relevant content suggestions for your learning journey

Data Retention and Storage

We maintain different retention periods for various types of data, balancing your privacy needs with our operational requirements. Our approach follows industry best practices and Australian privacy regulations.

Session Only
Essential functional cookies that maintain your session state and security preferences are deleted when you close your browser.
30 Days
Preference cookies that remember your settings and choices remain active for one month to provide consistent experience across visits.
90 Days
Analytical data is retained for three months to identify trends and patterns in user behavior and platform performance.
12 Months
Marketing and advertising cookies are kept for up to one year to deliver relevant content and measure campaign effectiveness.

Managing Your Cookie Preferences

You have complete control over how cookies are used on your device. Most web browsers allow you to manage cookie settings, and we respect the choices you make. However, blocking certain cookies may affect your ability to use some features of our platform.

Browser-Specific Instructions

Google Chrome

Navigate to Settings > Privacy and security > Site Settings > Cookies and site data. Here you can block cookies, clear existing ones, or create exceptions for specific sites.

Mozilla Firefox

Go to Options > Privacy & Security > Cookies and Site Data. You can choose to block cookies, clear data, or manage exceptions for individual websites.

Safari

Open Preferences > Privacy > Manage Website Data. You can block cookies, remove stored data, or configure settings for specific sites.

Microsoft Edge

Access Settings > Site permissions > Cookies and site data. Configure blocking settings, clear existing cookies, or create site-specific rules.

Third-Party Services and Integrations

Our platform integrates with trusted third-party services to enhance functionality and provide comprehensive retirement planning resources. These partners may also use cookies and similar technologies, subject to their own privacy policies.

Service Provider Purpose Data Collected Retention Period
Google Analytics Website performance analysis Usage patterns, page views, session duration 26 months
Educational Content Partners Learning resource delivery Progress tracking, completion rates 12 months
Customer Support Platform Help and assistance features Support interactions, preferences 3 years
Content Delivery Network Website performance optimization Location data, loading preferences 6 months

Your Rights and Control

Under Australian privacy law, you have significant rights regarding your personal data. You can request access to information we've collected, ask for corrections to inaccurate data, or request deletion of your information in certain circumstances.

We've designed our systems to respect your privacy choices. When you adjust cookie settings in your browser, we honor those preferences. You can also contact us directly to discuss specific concerns about data collection or to exercise your privacy rights.

Important Notice About Essential Cookies

While you can control most cookies through your browser settings, some essential cookies are necessary for our platform to function properly. These include security cookies that protect your account and functional cookies that remember your login status. Blocking these may prevent you from accessing certain features of our retirement planning platform.

Updates to This Policy

We regularly review and update this cookie policy to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through our platform and update the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we're protecting your privacy and using cookies to improve your experience with diluxarinthove's retirement planning resources.

Questions About Our Cookie Policy?

If you have questions about our cookie practices or need assistance managing your preferences, our privacy team is here to help.

Email: info@diluxarinthove.com

Address: 232 Robina Town Centre Dr, Robina QLD 4226, Australia

Phone: +61 7 5441 5270

Contact Information

232 Robina Town Centre Dr, Robina QLD 4226, Australia
+61754415270
info@diluxarinthove.com

Quick Links

Home Cookie Policy Privacy Policy

© 2025 diluxarinthove. All rights reserved.

We use cookies to enhance your experience on our website. By continuing to browse, you agree to our use of cookies.